Refund policy

Return & Refund Policy

We want you to be happy with your purchase from QMFUR.

Returns

We accept returns within 30 days of delivery. To be eligible for a return, your item must be unused, unworn, and in the same condition that you received it, with the original packaging and tags where applicable.

To request a return, please contact us before sending the item back. Items returned without prior authorization may not be accepted.

Damaged or Incorrect Items

Please inspect your order upon delivery. If your item is damaged, defective, or you received the wrong item, contact us as soon as possible so we can review the issue and make it right.

Non-Returnable Items

For hygiene and safety reasons, certain personal-use items may not be eligible for return once used or worn. Sale or clearance items may also be non-returnable where indicated on the product page.

Refunds

Once we receive and inspect your return, we will notify you of the approval status. If approved, the refund will be issued to your original payment method. Please allow additional time for your bank or card provider to process the refund.

Shipping Costs

Original shipping charges are non-refundable unless the item arrived damaged, defective, or incorrect. Customers may be responsible for return shipping costs for returns due to change of mind, incorrect size selection, or other non-defective reasons.

If you have any questions about returns or refunds, please contact QMFUR through our Contact Us page.